Cancún Airport to Cancún Hotel Zone: private transfer
Book a private transfer from Cancún International Airport (CUN) to Cancún Hotel Zone. Flight tracking, a 60-minute wait from your actual landing and free cancellation up to 24 hours before pickup.
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What's included
- Private vehicle just for your group. The price is per vehicle, not per passenger.
- Flight tracking and 60 minutes of waiting time counted from your flight's actual landing.
- Free cancellation up to 24 hours before pickup, with a 100% refund of what you paid online.
- On-time guarantee: if we fail you, 100% refund plus a 20% credit for your next trip.
- Secure card payment through Stripe, plus an email confirmation and PDF voucher with your booking ID.
- Support by WhatsApp and email before and during your trip.
About this route
The Cancún Hotel Zone runs along Kukulcán Boulevard, roughly 15 to 25 km (10 to 15 miles) from the airport depending on where your hotel sits. The ride usually takes 20 to 35 minutes, longer at rush hour.
Give us your hotel name when you book and your driver takes you straight there. We also serve Cancún downtown and Costa Mujeres from the airport.
Choose your vehicle
- SedanUp to 3 passengers · 2 bags
- SUVUp to 5 passengers · 4 bags
- Private vanUp to 8 passengers · 8 bags
- SprinterUp to 16 passengers · 14 bags
Child seats are not included in the standard service. If you are traveling with young children, message us before booking.
Read our cancellation policy.
Frequently asked questions
How long is the ride from Cancún Airport to Cancún Hotel Zone?
About 20–35 min without heavy traffic, roughly 20 km (12 miles). Travel time can be longer at rush hour.
Is the price per person or per vehicle?
Per vehicle. You choose a Sedan (up to 3 passengers), SUV (5), Private van (8) or Sprinter (16), and the total shown covers the whole vehicle.
What if my flight is late or lands early?
We track your flight with the number you give us. Delays of up to 3 hours are adjusted free of charge; for longer delays we reschedule based on availability without charging for the delay, or refund 100% if we cannot serve you. Your 60-minute wait starts at the actual landing time.
Can I cancel or change my booking?
You can cancel free up to 24 hours before pickup and get 100% of what you paid online. You can change the date, time, flight or hotel free up to 12 hours before, subject to availability.
Do you provide child seats?
Child seats are not included in the standard service. If you are traveling with young children, message us on WhatsApp before booking.
Ready to book your transfer?
Enter your dates and destination, see your total right away and pay securely. Free cancellation up to 24 hours before pickup.
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Pitahaya Transfers is operated by PITAHAYA TRANSFERS S.A. DE C.V. (SICT permit 2344PTR22042021041901000).